Shipping policy

At Silver Shimmer Society, we are committed to delivering your order safely and as quickly as possible. Every order is carefully prepared and packaged to ensure it arrives in excellent condition.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully received.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times may vary depending on your location.

United Kingdom

Standard Shipping: 3–7 Business Days

International Shipping

• Estimated Delivery: 7–15 Business Days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or courier delays beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

From time to time, we may offer Free Shipping promotions. Any applicable offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to monitor your shipment.

Please allow up to 24 hours for tracking information to become available.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your purchase.

Silver Shimmer Society cannot be held responsible for delays or lost packages resulting from incorrect or incomplete address information provided by the customer.

Lost or Delayed Packages

While we work with trusted shipping partners, delivery times cannot always be guaranteed.

If your package appears delayed or lost, please contact us and we will gladly assist you in working with the courier to resolve the issue as quickly as possible.

Customs, Duties & Taxes

For international orders, customs duties, taxes, or import fees may be charged by your local customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Multiple Shipments

In some cases, your order may be shipped in separate packages depending on product availability or warehouse locations.

If this happens, you will receive tracking information for each shipment.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• Photos of the damaged item
• Photos of the packaging

We will review your request and provide an appropriate solution as soon as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact our Customer Support team.

We are always happy to help and will respond as quickly as possible.